As the leading electricity distribution company, strive to provide un-interrupted electric supply and quality service to all customers at the minimum possible cost.
- Achieve and maintain the highest degree of efficiency, reliability and responsiveness as a public service organization for variety of customers.
- Public and company workers’ safety shall be high on our priority.
- Retaining and growing our business, staff and customer base will be of primary importance.
- Developing innovative business relationships both inside and outside our local distribution area will be key to our success.
- Smooth and consistent flow/supply of electricity.
- Prompt restoration of disrupted electricity supply.
- Accurate and timely meter reading and billing.
- Provision of electricity connection in minimum time.
- Open door policy to facilitate our customers.
- Special concessions for quick and timely payment of bill.
- Availability of stores to deal with emergencies.
- Feedback through Customer Services Centers.
- Create awareness amongst employees for adopting safety measures while working on lines.
- Energy saving message dissemination.
- Creating positive image of LESCO.
- Take steps for welfare of company employees.
- Morale building and to create sense of belonging amongst company employees.