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Customer Services

Connection Procedure

CONNECTION PROCEDURE - Domestic (A1),
Commercial (A2), Industrial (B1, B2) & OTHERS

Documents required

  1. Application Form
  2. Abridged Conditions of Supply
  3. Attested Copy of National Identity Card of Applicant
  4. Attested CopY of National Identity Card of witness
  5. Attested Copy of Property Ownership
  6. NOC from Owner in case of Tenant

Additional Documents For Industrial Connections (FOR Limited Companies)

  1. Resolution from Board of Directors in Favor of Signatory
  2. Certified True Copy of Memorandum of Articles of Association
  3. Certified True Copy of Form-29

Estimated TIME SCHEDULE (FOR B1 and B2 Connections)

Sr. #
Activity/Details
Days
PHASE 1
1
Registration
1
2
Survey & Estimation
2
3
Demand Notice (DN) of Capital/Security
7
PHASE TIME
10
PHASE 2 - After payment of DN and Test Report (where required)
1
Wiring Test Report Verification
5
2
Service Connection Order(SCO)/Material Release Order(RO)
2
3
Energization of Connection
10
PHASE TIME
17
TOTAL CONNECTION TIME
27

(Time taken by applicant for payment of DN excluded)

Procedural mechanism

  1. The DN can be collected by the applicant on specific date given on the receipt of application from concerned office, otherwise it will be dispatched through post.
  2. Payment of DN is to be made in the designated bank/branch.
  3. Test Report is to be submitted alongwith the payment of security in the bank.
  4. Test report shall be verified by concerned office.
  5. Release Order will be issued by Sanctioning Authority along with SCO.
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