Sign In Customer Services > Whom to Contact ?

WHOM TO Contact ?

For Power Failure Complaints . . . . .

  • Call 111-000-118 to reach the Central Cutomer Services Center
  • Call 118 to reach the Cutomer Services Center serving your area
  • Call your Sub-Divisional office. Click here to get the phone number

For Billing Complaints . . . . .

  • Go to the nearest Customer Services Center. Locate a CSC in your area
  • Contact the XEN/SDO/RO of your area. Click here to get the address/phone number

For Extension in Due Date of Your Bill . . . . .

  • Go to the nearest Customer Services Center. Locate a CSC in your area
  • Contact the SE/XEN/SDO of your area. Click here to get the address/phone number

For Bill Installments . . . . .

  • Check the installment powers of various offices
  • Contact the relevant officer. Click here to get the address/phone number

For obtaining Duplicate Bill . . . . .

  • Go to the nearest Customer Services Center. Locate a CSC in your area
  • Contact the XEN/RO of your area. Click here to get the address/phone number