POLICY REGARDING REWARD FOR REPORTING THEFT OF ELECTRICITY AND
1. With a view to check, minimize and ultimately to eradicate
theft, dishonest abstraction or Consumption of electricity by consumers,
the WAPDA Authority has decided to institute a system of Reward and Incentive
for reporting/detection or theft of electricity.
INCENTIVE FOR DETECTING THEFT OF ELECTRICITY
2. The Standing Operating Procedures (SOP’s) given
hereunder will be effective with effect from 01.01.2000. Policy on the
subject issued by GM (CS) vide his letter No 1467-1672/GMCS/D(R&CP)/57118
dated 14.11.1988 letter No. 265-486/GMCS/D(R&CP)/57118 dated: 06.2.1989,
letter No. 1141-1268/ GM~S ‘D(R&CP)/571 18 dated: 20.06.1991
and letter No. 3299-378/ GMCS /DG ‘(R&CP) ‘57118 dated
22.09.1997 shall deemed to have been superseded by the SOP’s hereunder
with effect from 01.01.2000.
3. Maximum Payable
A maximum of 10% of the Detection Bill raised will be disbursed as Reward
and incentive reward. A maximum of 5% of the Detection 3111 raised as a
result of a Report will be paid to the Repartee. Remaining 5% of the Detection
Bill raised and recovered will be aid as Incentive details payments and
procedures are contained in Part-I and Part-Il of the SOP’s:
REWARD FOR REPORTING THEFT OF ELECTRICITY
Reward will be payable to those who report theft of electricity provided
that the theft is verified, detection bill is raised and debited to the
delinquent Consumer/non Consumer. The amount of reward will be a set percentage
of the amount recovered and will be payable through a crossed cheque or
cash. Those who are eligible for reward are:
a. General Public
b. Government Employees
c. Employees of autonomous, semi autonomous and corporate
d. WAPDA Employees whether Regular, Temporary, on Daily
Wages, on Contract or on Deputation except those employees whose job description
and charter of duties includes checking/detecting theft of electricity
except those employed on intelligence duties.
5. Quantification Of Reward
The reward payable to the Reportee shall be in accordance with the amount
contained in Table-I below.
||Amount upto and including Rs.5,00,000/-
||5% of the recovered amount
||Rs.25,000.00 (Twenty Five Thousand)
||Amount from Rs. 5,00,001 upto and including Rs10,00,000/-
||Rs. 25,000.00 plus 2.5% of the recovered amount exceeding Rs. 5.00
||Rs. 37,500.00 (Thirty Seven Thousand Five Hundred
||Amount from Rs. 10,00,001/- upto and including Rs. 20,00,000/-
||Rs. 37,500.00 pIus 1.25 % of the recovered amount exceeding Rs 10.00
||Rs. 50,000.00 ( Fifty Thousand)
||Amount from Rs. 20,00,001/- upto and including Rs 50,00,000/-
||Rs. 50,000.00 plus 1% of the recovered amount exceeding Rs. 20.00
||Rs. 80,000.00 (Eighty Thousand)
||Amount exceeding Rs. 50,00,000/-
||Rs. 80,000.00 pIus 0.75% of the recovered amount exceeding Rs. 50.00
||To be calculated
6. Budget Head
Each DISCO and GM (M&S) will open a Budget Head Account titled Reward
and Incentive. Budgetary Provisions will be made annually by the Authority
on demand basis so that the requirements of Rewards/Incentive are met from
this Budget Head.
7. Procedure For Reporting Theft
a. Any eligible person may lodge a report in person by telephone or in writing
to any of the under mentioned officers authorized to receive such reports.
(1) Authorized Officers - DISCO’S
(a) Chief Executive of DISCO’S.
(b) Director Commercial and Dy. Director Surveillance of DISCO’S.
(c) All SE’s (Operation) Circle, All XEN’s(Operation Division
and All. SDO’s (Operation), Subdivision of DlSCO’s
(2) Authorised Officer WAPDA HQ
(a) General Manager (M&S) WAPDA House Lahore Reports
received by the Chairman, Dy. Chairman and Members of the Authority
etc. will be handled by GM (M&S).
(b) Genera Manager (lnt) WAPDA I-louse Lahore including Deputy Directors
Intelligence deployed in the field.
(c) Directorls Surveillance of GM (M&S) located in Peshawar, lslamabad/Rawalpindi,
GujrarwaIa, Lahore, Faisalabad, Multan, Hyderabad and Deputy Director
(d) Director, Chairman WAPDA Complaint. Cell, G-7, Wapda House, Lahore.
b. Essential Information
The report by a reportee must contain under mentioned essential information
to locate the Consumers indulging in theft.
(1) Reference Number of the Consumer if known.
(2) Locality/Address of the Consumer.
(3) Category of Consumer, i.e. Domestic, Commercial, Industrial, Tube
(4) Mode of theft and time of theft if known.
c Availing The Reward
If the reportee wishes to avail the Reward, it will be necessary for the
reportee to :
(1) Indicate whether or not he/she wants the report to be
treated as confidential.
(2) Give his name, address, telephone number and photocopy of the National
8 . Tiers Of Action
The action on reports will be decentralized Payment of reward, however will
be finally approved at two tiers:
a. DISCO Tier
The Authorised Officers at DISCO level will receive complaints, take action
to raid/ascertain theft, quantify the theft, raise Detection gill, quantify
share of the reportee and get final approval of the payment to be made
from Chief Executive DISCO.
b. WAPDA HQ Tier
(1) GM (M&S) The Regional Directors
Surveillance having received reports will carry out raids, ascertain
theft, get the Detection Bills raised through Field Formations, quantify
the amount of reward and get the approval of GM (M&S) for’
payment of the reward. GM (M&S) will process the cases for approval
of the Authority. Having solicited the approval, cheque will be issued
to the concerned Director Surveillance for the payment amount from the
‘dedicated Budget Head with GM (M&S). The Director Surveillance
will make payment to the Reportee on receipt of the cheque. The reports
received by GM (M&S) direct will be passed down to concerned Regional
Directors/Director (HQ) for further action till fruition.
(2) GM (Int) Action on the reports received
by Gm (Int) or the field intelligence detachments may be taken through
Surveillance. Set u p of GM (M&S) or any of the authorized Officers
of the field Formations (DISCO’S). After the Detection Bill is
raised through the relevant competent. Authority of the DISCO, the quantification
of Reward will be through the concerned Authorised Officer for approval
and initiated by the Field Intelligence Detachment and processed payment
by Chief executive DlSCO. A cheque of the Reward amount wilt thereafter
be issued by the CE DISCO and sent under a covering letter to GM (Int)
who will disburse the amount to the Field Intelligence Detachments for
payment to the reportee.
(3) Director Chairman WAPDA Complaint cell
On Receipt of the Director Chairman WAPDA Complaint Cell (CWCC) the
raiding party will be arranged either through surveillance Directorate
of M&S Division or any of the authorized, officers as deemed fit.
The Detection Bill Will be raised through field formations and approved
through competent authority. The quantification of reward will be initiated
by Director CWCC and processed through GM (M&S) for approval of’
the Authority. A cheque of the reward will be issued to the director
CWCC from the allocated budget head of the GM (M & S) who will disburse
the amount to the reportee.
9 . Actions BY the Authorised Officers
a. The report received in writing, on telephone,
or in person will be personally handled by the Authorised Officer. Name
and other particulars of the reportee will be kept secret/confidential
if so desired by the reportee. A separate folder for each report shall
be opened, and maintained.
b. In case the Authorised Officer is on tour, or leave or is
not otherwise available in office, the written report without opening
the cover, will be kept in safe custody of his Personal ‘Assistant/Clerk
and will be opened personally by him on his arrival In office. The Authorised
Officer may however designate any other officer/official to deal with
such report in his absence.
c. The Authorised Officer shall, as soon as possible, assemble
a Raiding Party out of Surveillance Teams at his disposal or constitute
a Raiding Party of other Officers/Officials he deems fit or he may ask
any of the other Authorised Officers to assemble a raiding party. He shall
give them the essential information to conduct the raid and will not disclose
the source of the information. The Authorised Officer will exercise .his
judgment to conduct raids in accordance with the following priorities:
(1) Industrial Consumers
(2) Large Commercial Consumers
(3) Other Commercial Consumers
(4) Agricultural Consumers
(5) Domestic Consumer having AC’s
(6) Domestic/other Consumers
d. The raiding party shall associate the concerned
field staff depending upon the category of the consumer and shall conduct
the raid in their presence.
e. If the raid culminates in successful detection of
theft of Electricity, the Competent Authority of the DISCO will be sent
a written report and asked to lodge an FIR in the concerned Police Station
against the delinquent consumer, quantify the theft in terms of units
and raise a Detection Bill.
f. The raiding party shall submit a written report of
their findings to the Authorised Officer. The Authorised Officer shall
ensure that the concerned Competent Authority in whose jurisdiction the
delinquent consumer is located sends proof of recovery of the detection
bill duly verified by the Revenue Officer concerned to him.
g. The Authorised Officer shall make a case
report recommending payment to be made to the reportee in accordance with
para 5 (Quantification of Reward) and process the case in accordance with
the contents of para 8. Each DISCO and GM (Int) shall submit monthly reports
of Reward Payments by 7th of each month to GM (M&S).
h. GM (M&S) shall consolidate all reports
and submit a summary to the Authority by fifth of each month.
10. Spurious Reports.
In case a report is found to be baseless, frivolous, sensational or malafide,
WAPDA may proceed against the reportee, If a WAPDA employee, under E&D
Rules. If the reportee is a Government Servant or employee of Autonomous/semi
autonomous/ corporate bodies, a report of misconduct will be made to the
parent organization. If the reportee is a public person, an FIR may be lodged
against him/her if deemed necessary.
PART - 2
Only those WAPDA employees who are tasked to check and detect theft of electricity
will be eligible for incentive awards: The detection may be due to:
a. Reported Theft Raid conducted
by Surveillance Team/other raiding party constituted by the Authorised
Officer to investigate reported theft by a consumer.
b. Routine Surveillance Routine
surveillance/other duties falling within the job description/charter of
duties of the individual/team.
12. Quantification of Incentive Award
The incentive award shall be payable in accordance with the amount contained
in the Table –2 below:
13. Sharing of Incentive Award.
Detecting theft of electricity is a team work effort in which the Authorised
Officer and his office staff along with the Field Teams are involved. Therefore,
sharing of the incentive award is a must, in order that proper interest
is maintained at all level. Sharing of Incentive Award shall be in following
a. Detection As a Result of a Report. The
Authorized Officer who received the Reporting organized and got the Raid
conducted along with the Raiding Party will be eligible for the Incentive
Award. The amount of Award will be shared equally by all member of the
Raiding Party and the Authorised Officer. No Officer/Official will be
entitled for Incentive Award Twice in the same case. It will also be ensured
that a Reportee entitled to Reward (under Part-i of SOP’s) is not
included in the incentive Award.
b. Routine Detection
(1) Sub Divisional Level In case of routine
checking by Sub Divisional Staff resulting in detecting theft of electricity,
the team so detailed inclusive of the SDO will be eligible for 90% of
the recovered amount in accordance with Table-Il and will be equally
shared by the team and the SDO. The remaining 10% will be shared equally
by other Sub Divisional staff.
(2) Divisional Level. In case of routine
checking by teams details by XEN (Operation) Division, resulting in
detection, the team inclusive of the XEN will be eligible .to 90% of
the recovered amount in accordance with Table-ll. This amount will be
shared equally by the XEN and the checking team remaining 10% will be
shared equally by the other Divisional Staff.
(3) Circle Level. In case of a routine checking
by team detailed by SE Circle resulting in detection, the team inclusive
of SE Circle will be eligible to 90% of the recovered amount in accordance
with Table-ll. And will be shared equally by the checking team and the
SE. The remaining. 10% will by shared equally by the Circle Staff.
(4) Circle Manager M&T. In case of a
routine check conducted by Circle Manager M&T teams resulting in
detecting theft of electricity, the M&T team inclusive of circle
Manager will be eligible to 90% of the recovered amount in accordance
with Table-Il to be shared equally by the Circle Manager and the Team.
Remaining 10% will be shared equally by other staff of Circle Manager.
(5) Regional Manager M&T. In case of
a routine check conducted by the Regional Manager. The regional Manager
and the team which carried out the checking resulting in detection will
be eligible to 90% of the recovered amount in accordance with Table-Il
and will be shared equally with the team members inclusive of the Regional
Manager. Remaining 10% will be shared equally by the remaining staff
of Regional Manager.
(6) CE DISCO Level. In case of a Routine
checking carried out by HO DISCO Staff resulting in detection, the team
inclusive of the Authorised Officer will be eligible to 90% of the recovered
amount in accordance with Table-Il to be shared equally. Remaining 10%
will be shared equally by the DISCO Staff of the Authorised Officer.
(7) General Manager (M&S) In case of
a Routine check carried out by Directors/Deputy Directors, surveillance
of Region/HO resulting in detection, the team inclusive of the Authorised
Officer will be eligible to 90% of the recovered amount in accordance
with Table-Il to be shared equally. Remaining 10% of the Award will
be shared equally by the staff of the Authorised Officers. No member
of the field formation in whose jurisdiction the detection has taken
place will be eligible for the award even though he was incorporated
in the routine checking.
14 . CLAIM PROCEDURE
a. Reported Theft
(1) In case of Reports resulting in Detection
of Theft of Electricity, the Reportee would invariably be interested
in immediate monetary reward. The Authorised Officer will ensure that
a Detection Bill is raised. A claim for 50% of the Reward calculated
in accordance with Table-I will be made and got approved from the competent
authority discussed in para 8. Payment will be made to the Reportee
by the Authorized Officer in cash or cheque and the address, photocopy
of N1C and signature taken for the payment made. To ensure confidentiality,
a payment Register (Confidential and. Accountable) will be maintained
and all confidential transactions of payment recorded their in by the
Authorised Officer. This Register will remain in personal custody of
the Authorised Officer and will be available for Audit purposes.
(2) The remaining 50% of the Reward will
be paid to the Reportee after the amount of Detection Bill have been
duly entered in 2 by the RO, a Computer Detection Bill based on CP-52
has been issued and payment of the same is verified by the RO concerned.
b Routine Checks
(1) An assessment of units stolen will be made by the checking/
(2) Amount of Detection will be determined by the SDO/XEN concerned
and the Detection Bill Performa, after due approval from the Competent
Authority sent to the RO.
(3) The RO will prepare cP-52 based on the Detection Bill Performa and
send the data to Computer Section.
(4) The Computer Section will enter data into the Computer.
(5) The Central Computer will send a computerized Detection Bill to
be served to the Consumer.
(6) The Authorised Officer, having verified from the RO that the Detection
Bill has been paid in full or part will prepare a claim for Incentive
Award in accordance with Table-Il and get the claim approved from the
Competent Officer mentioned in para 8 and make payments to the concerned
in accordance with para 13 by cheque. A proper record of all transactions
will be maintained at all level in an Incentive Award Register duly
supported by proper receipts. This Register will be Audible and will
be produced before the Audit Party during the course of Audit
15. Reports and Returns.
DISCO’s and G.M (lnt) will submit monthly returns of payments made
as Reward and Incentive separately by 10th of each month to GM (M&S).
The returns will be consolidated and a summary submitted to the Authority
for information by 20th of each month.